{% block subject %}[{{ guest.system_company.name }}] Unable to process your support reply{% endblock %} {% block content %}

We couldn't process your reply

Hello,

Thank you for contacting {{ guest.system_company.name }}.

Unfortunately, we couldn't add your email to the support ticket you replied to.

Please reply from the email address associated with your account.

For security reasons, we can only accept email replies from an address authorised to access the support ticket.

Your message has not been added to the ticket. Please resend it using your registered email address.

If you no longer have access to that email address, please log in to your account to update your details or contact us for assistance.

Kind regards,

{{ guest.system_email.signature }}
{% endblock %}