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MailGateway v0.1.0 — Initial Beta Release Pre-Release
released this
2026-10-10 16:29:39 +01:00 | 1 commits to master since this releaseMailGateway v0.1.0 — Initial Beta Release
MailGateway is an open-source email-to-ticket module for FOSSBilling, allowing customers to create and reply to support tickets directly by email.
Features
- Automatic IMAP mailbox polling through FOSSBilling’s existing cron system.
- Create support tickets from incoming emails, including guest tickets.
- Reply to existing tickets using [Ticket #123] in the email subject.
- Verify sender ownership before accepting replies.
- Prevent duplicate ticket creation and email notification loops.
- Automatically filter and ignore common automated responses.
- Organise processed, ignored and failed messages into separate IMAP folders.
- Securely store mailbox credentials.
- Configure and test IMAP connections through the FOSSBilling administration interface.
- Automatic Composer dependency installation, with manual installation supported.
Requirements
- FOSSBilling 0.8.8 (other versions not yet tested).
- IMAP server with TLS and MOVE support.
- PHP and Composer dependencies as documented in the README.
Known limitations
- Email attachments are not imported.
- Ticket matching uses subject references only.
- Sender authentication relies on the receiving mail server’s anti-spoofing configuration.
Release status: Beta — tested in a development environment. Feedback, bug reports and contributions are welcome.
Installation: See README.md for setup and configuration instructions.
Downloads