90 lines
1.9 KiB
Twig
90 lines
1.9 KiB
Twig
{% block subject %}[{{ guest.system_company.name }}] Unable to process your support reply{% endblock %}
|
|
{% block content %}
|
|
<!DOCTYPE html>
|
|
<html>
|
|
<head>
|
|
<meta charset="utf-8">
|
|
<style type="text/css">
|
|
body {
|
|
font-family: Arial, sans-serif;
|
|
font-size: 14px;
|
|
color: #333333;
|
|
line-height: 1.6;
|
|
}
|
|
|
|
h1 {
|
|
font-size: 24px;
|
|
font-weight: bold;
|
|
margin: 0 0 20px;
|
|
}
|
|
|
|
p {
|
|
margin: 0 0 15px;
|
|
}
|
|
|
|
.notice {
|
|
background-color: #f7f7f7;
|
|
border-left: 4px solid #cc9900;
|
|
padding: 15px;
|
|
margin: 20px 0;
|
|
}
|
|
|
|
.signature {
|
|
font-style: italic;
|
|
color: #999999;
|
|
margin-top: 20px;
|
|
border-top: 1px solid #cccccc;
|
|
padding-top: 10px;
|
|
}
|
|
</style>
|
|
</head>
|
|
<body>
|
|
|
|
<h1>We couldn't process your reply</h1>
|
|
|
|
<p>Hello,</p>
|
|
|
|
<p>
|
|
Thank you for contacting {{ guest.system_company.name }}.
|
|
</p>
|
|
|
|
<p>
|
|
Unfortunately, we couldn't add your email to the support ticket
|
|
you replied to.
|
|
</p>
|
|
|
|
<div class="notice">
|
|
<p>
|
|
<strong>Please reply from the email address associated
|
|
with your account.</strong>
|
|
</p>
|
|
|
|
<p>
|
|
For security reasons, we can only accept email replies
|
|
from an address authorised to access the support ticket.
|
|
</p>
|
|
</div>
|
|
|
|
<p>
|
|
Your message has not been added to the ticket.
|
|
Please resend it using your registered email address.
|
|
</p>
|
|
|
|
<p>
|
|
If you no longer have access to that email address,
|
|
please log in to your account to update your details
|
|
or contact us for assistance.
|
|
</p>
|
|
|
|
<p>
|
|
Kind regards,
|
|
</p>
|
|
|
|
<div class="signature">
|
|
{{ guest.system_email.signature }}
|
|
</div>
|
|
|
|
</body>
|
|
</html>
|
|
{% endblock %}
|